We have been working towards our major network upgrade for over a year now, and the next
two milestones are important for customers. Sadly BT is causing some delays to these.
1. Launch of ADSL2+
The launch of our ADSL2+ services marks the first milestone. It means we can move around 5% of customers to the new 21st Century network connection we have in Telehouse, and a programme of upgrading customers as each exchange is upgraded. It means the older BT Central links are less heavily used as a result and gives is some room to grow. This will coincide with new tariffs for customers on the new link and the launch of our new professionally designed web site. We are even considering a marketing campaign!
Sadly this has been delayed by BT. We have the links to BT and the equipment we need in Telehouse all ready. We are paying BT for a non-trial service now. However BT still do not have the ordering systems in place, so apart from a dozen or so traillists we simply cannot use the new network yet! We had planned to "launch" 1st September but it looks like some time during September now. The triallists go on to normal billing 1st September.
However, we do now have firm plans for the pricing for the new services, with a view to reducing prices even further when we get to the second milestone.
2. Closing existing BT Centrals
This is a major step as it saves some costs. Until then we actually have higher costs. In spite of this the new tariffs for the launch of ADSL2+ are cheaper and many have more usage allowances. When this happens depends on a BT service to connect the old 20th Century system to the new 21st Century system so existing customers connect to us in Telehouse even though their exchange is not yet upgraded. We can then turn off the old BT Central links.
BT "launched" this new service 31st July, but to our surprise (and that of many ISPs) that does not mean we can have it yet. We are looking at November if we are lucky and maybe even some time in the new year if not. Until then out costs are actually higher having to run the BT Central links and the new 21st Century network link in parallel.
We'll keep you posted.
Saturday, August 23, 2008
Subscribe to:
Post Comments (Atom)
Posts
2 Follow-up Messages (Posted by AAISP Staff):
What a surprise... Just got this from BT:-
MPA should recieve "&" instead of "&" in the string "ANDREWS & ARNOLD LTD", i.e correct xml to MPA should be "ANDREWS & ARNOLD LTD"
This & in "ANDREWS & ARNOLD LTD" is causing the parser to fail.
We are working with BT to resolve this as quickly as possible. It does indeed appear to be one part of BT sending wrong XML to another part. Our BT account manager is trying hard to get the right bits of BT talking to each other to sort this quickly.
Post a Comment