Friday, July 03, 2009

[open] Tennis

Once again, people viewing tennis on-line is pushing bandwidth massively over normal levels.

Just to explain - at present BT operate with a pre-set level, which we increase gradually over time as we move customers to 21CN or usage increases - leaving some headroom.

Events like this go way beyond the normal headroom, and ideally we'd like to increase the bandwidth earlier than normal to accommodate this. However, unlike the promised 24 hour lead time that BT told when they introduced the 21CN service, we have a 5 working day lead time, so were not able to react.

For 20CN the lead time to increase capacity is 3 months! Thankfully we have more headroom on 20CN because of the moves to 21CN so the impact is not as noticeable. IPSC triallists see no impact at all even though on the 21CN equipment.

We are increasing bandwidth one 21CN anyway soon and BT are making changes in November which will mean we may be able to increase bandwidth to some extent almost instantly, but at some cost. This would be ideal for events like this.

Obviously events like the next Olympics will have slightly more planning...

3 Follow-up Messages (Posted by AAISP Staff):

AAISP said...

This is really pushing the limits on 20CN and 21CN now, and Murry was not even on yet AFAIK.

AAISP said...

We are seeing if we can get BT to up the limit quickly as an emergency, but I hold out little hope.

AAISP said...

Last time we had anything like this was the Olympics. We have about 50% more enabled network capacity in to BT now than we did then, and that is all full now Murry is on...