Thursday, November 12, 2009

[closed] 07:22 21CN-BRAS-RED1-L-STE

Lines on 21CN-BRAS-RED1-L-STE flapping since 07:22
BT should pick this up shortly and reset the card.

Update: Took about an hour for this to be sorted.

Wednesday, November 11, 2009

[info] L-WAT 21CN

Lines on L-WAT 21CN BRASs had significant outages over night. These were part of a BT planned work. We are asking how they have a network which means hours of outages for planned maintenance.

Tuesday, November 10, 2009

[info] Todays overnight BT screw ups

00:15, 00:25, 00:28 Several lines on 21CN-BRAS-RED1-BS went off for 15 to 30 minutes.

01:24, 01:29, 01:33, 01:37, 01:46, 01:51, 01:56, 02:06 groups of lines on various Milton Keynes 20CN RASs went off at these times, lasting a few minutes.

Neither appears to be listed as a planned work, so we are chasing with BT.

Monday, November 09, 2009

[closed] Faraday node failure

Lots (maybe all) lines on Faraday BT node, 20CN and 21CN went off at 09:53
Looks like major BT issue.

Update: This is all lines on all 21CN and 20CN BRASs off Faraday node.
Update: BT specialist incident desk were not aware of any issue!!!!
Update: 10:15 seeing lines reconnect now. Still no word from BT

[info] 03:12 21CN-BRAS-RED1-PE

At 03:12 all lines on 21CN-BRAS-RED1-PE went off at the same time. This lasted for around 10 minutes.

This does not appear to fit any of the planned works notices, so we are chasing with BT.

Sunday, November 08, 2009

[info] 13:44 21CN-BRAS-RED2-MQD

At 13:44 many lines on 21CN-BRAS-RED2-MQD started flapping. This lasted 25 minutes until BT picked up on the issue and reset the card.